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FAQs: Library Notices and Emails


I don't think that I have received a library notice when I should have.
How do I change my email address?
I never check my email account. I want my notices mailed.
I want to forward my Alliant email to another email address.
What types of notices does the library send?
I still have trouble getting my notices.

I don't think that I have received a library notice when I should have.
  • View your library record to see if the library has a correct email account for you. If your email account is bouncing, the library may print and mail you a notice.
  • Check your email account spam setting and either lower the security or turn it off. Check your spam folder for the notice and click on "not spam" button if available.
How do I change my email address?
  • Call or stop into your home library to update your library account. You may also do this while logged into "My Library Account".
  • You can correct or change your email address by clicking on the "Modify Personal Info" button.
  • You may also want to add an additional email account to your records a precaution. Add your email in this format: "student@alliant.edu,patron@yahoo.com" Use just a coma with no spaces between the email addresses.

I never check my email account. I want my notices mailed.
Call or stop into your home library and have the circulation staff remove your email address from the email field of your account. The notices then will always be mailed via USPS mail.

I want to forward my Alliant email to another email address.
If you prefer to use another email account to check your mail, you can set up your Alliant email account to forward to another account. Check with IT on how to do this.

What types of notices does the library send?
All the library notices look similar. It is important to read the whole notice before taking action.
  • Pickup Notices: When your requested book is available for pickup, you will receive a computer generated notice either to your email account or USPS mailing address.
  • Cancellation Notices: When a library can't find or send a book, your request may be cancelled and you will be sent a cancellation notice.
  • Courtesy Notices: The notice will be sent three day before your library materials are due. Please return or renew (if no holds on item or have not exceeded renewal limits) on or before due date.
  • Overdue Notices: Please renew or return your books and/or materials.
  • Bills/Fine Notices: Bills and Fine notices may be emailed or mailed to your home. Please be prompt in paying your fines as a hold may be placed on your academic record.
Library notices are a courtesy and are sent to the addresses that the library has for you. It is your responsibility to make sure the library has your correct information.

I still have trouble getting my notices.
The library sends notices (by email or regular mail) for all patrons on a regular basis. If you continue to have difficulties receiving notices, then view your library record on a regular basis whenever you are waiting for requested books to arrive, have books checked out and/or are unsure what status of your library account is.

Updated 11/9/2010 md